How Can We Help?

Browse FAQs by topic below, or email us at inbox@aicente.com

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Competitor

How do I enter the competition?
Visit /action-award/register, complete the form with your name, category, photo, and three short answers. Registration is free and takes under 5 minutes.
When will I be approved?
Approvals happen within 24 hours. Once approved, you receive your unique share link via email.
How do I get more votes?
Share your profile URL with your network. Everyone can vote free once every 24 hours. You can also encourage supporters to purchase additional votes.
Can I vote for myself?
No. Competitors are prohibited from voting for themselves. This is enforced at the account level.
What happens if there is a tie?
Tiebreakers are decided by profile view count. The competitor with more profile views advances.
I uploaded the wrong photo. Can I change it?
Contact inbox@aicente.com within 24 hours of registration. Once your profile is active, photo changes take up to 24 hours to propagate on share previews.
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Voter

How often can I vote?
You get one free vote every 24 hours. The cooldown resets from the time you last voted, not at midnight.
Do I need an account to vote?
Yes. You must sign in with Google or Facebook to cast a free vote. This prevents automated voting.
Are purchased votes refundable?
No. All vote purchases are final per our No Refund Policy. Votes are immediately applied to the competitor's score.
My free vote isn't working.
Try a different browser or clear your cache. If it has not been a full 24 hours since your last vote, you must wait. Contact support if the issue persists.

General

What is Action Award?
Action Award is aicente's annual tournament-style recognition competition. The public votes to crown the Best Individual, Professional, Business, Restaurant, Creator, and Nonprofit of the year.
Who runs Action Award?
Action Award is operated by aicente (aicente.com), headquartered in Hampton, NH.
Is there a charity component?
Not in this competition. Action Award is purely a prestige recognition platform. Winners receive cash, media features, and platform benefits.
How do I report a suspected scam or fake account?
Email inbox@aicente.com immediately. We will never contact competitors via social media DMs or offer to sell votes.

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