Privacy Policy
Last updated: June 2025
aicente is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your choices regarding your data when you access and use our platform.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
1.1 Personal Data You Provide Directly
When you create an account, join teams, submit funding campaigns, or otherwise interact with our platform, you may provide: name, email address, research interests, profile information, and content you upload such as project descriptions and campaign details.
1.2 Usage Data
We may collect information on how the platform is accessed and used, including IP address, browser type, pages visited, time spent, and other diagnostic data.
1.3 Tracking & Cookies
We use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies, though some portions of the Service may not function properly without them.
2. How We Use Your Information
- →To provide and maintain our platform's functionality.
- →To notify you about changes to our platform.
- →To allow you to participate in interactive features when you choose to do so.
- →To provide customer support and respond to your inquiries.
- →To gather analysis so that we can improve our platform.
- →To monitor usage and detect, prevent, and address technical issues.
- →To personalize your experience and connect you with relevant opportunities.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties.
We may share your information with trusted third-party service providers, including:
Firebase
For backend services, user authentication, and database management.
PostgreSQL
For robust database management and data storage.
Analytics Tools
To help us understand user behavior and improve our services. Data is collected anonymously.
4. Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Rights
You may request the deletion of your account and associated personal data by emailing admin@aicente.com. We will process your request in accordance with applicable laws and our data retention policies.
6. Links to Other Sites
Our platform may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
7. Children's Privacy
Our platform does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you become aware that a child has provided us with personal data, please contact us.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'last updated' date. Your continued use of the platform after updates constitutes your acceptance of the changes.
aicente Privacy Practices — How We Handle Your Data
aicente is built on a foundation of data responsibility. We collect only the information necessary to provide our services, we never sell your personal data to third parties, and we give you meaningful control over your information at every stage. This section summarizes our key privacy practices and answers common questions from our users.
How to Get Started
- 1
Review what data we collect
aicente collects account registration data (email, name, password), usage data (pages visited, features used, time on platform), content you create (CRM contacts, proposals, invoices, documents), and payment information processed through our PCI-compliant payment partners. We do not collect data beyond what is necessary to deliver the platform.
- 2
Understand how we use your data
Your data is used to operate and improve the aicente platform, authenticate your identity, process payments, send service notifications, and provide customer support. We use aggregated, anonymized usage data to improve product features. We never use your business data to train AI models without explicit consent.
- 3
Exercise your privacy rights
You have the right to access, correct, export, or delete your personal data at any time. Go to your account settings to download your data or submit a deletion request. EU and UK users may exercise GDPR rights including the right to restriction of processing and the right to object. California users may exercise CCPA rights including the right to know and the right to delete.
- 4
Contact our privacy team
For privacy-related questions, data subject access requests, or concerns about our practices, contact our privacy team at admin@aicente.com. We respond to all privacy inquiries within 5 business days and to formal data subject requests within 30 days as required by applicable law.
Key Benefits
- No data selling — your personal and business data is never sold to third parties
- Encrypted storage — all data encrypted at rest and in transit
- Access controls — role-based permissions limit who in your team sees what
- Data portability — export your contacts, proposals, and documents anytime
- GDPR and CCPA compliance — full support for data subject rights
- Right to deletion — permanent account and data deletion on request
Frequently Asked Questions
Does aicente sell my personal data?
No. aicente does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely to operate the aicente platform and provide the services you have requested.
How do I delete my aicente account and data?
You can request account deletion at any time by contacting admin@aicente.com with the subject line "Account Deletion Request." We will delete your account, all associated personal data, and your business content within 30 days, except where retention is required by law (such as invoice records required for tax compliance).
Where is my data stored?
aicente stores user data on cloud infrastructure located in the United States. Data is encrypted at rest using AES-256 and in transit using TLS 1.2 or higher. Backups are encrypted and retained for a maximum of 30 days before permanent deletion.
Does aicente comply with GDPR?
Yes. aicente complies with the EU General Data Protection Regulation (GDPR) for users in the European Economic Area and United Kingdom. This includes maintaining a legal basis for all data processing, honoring data subject rights (access, correction, deletion, restriction, portability, and objection), and promptly notifying affected users in the event of a data breach.
The aicente Platform — Your Complete AI Business Workspace
aicente is designed around a simple principle: every tool a modern business needs should live in one connected platform, share the same data, and work together without integration complexity. Whether you are a freelancer managing a handful of clients or a multi-location business coordinating a team of fifty, aicente scales with your operation without requiring you to switch products, re-import data, or manage separate subscriptions as you grow.
The most powerful feature of aicente is not any individual tool — it is how all tools work together. A contact you add to Action CRM is immediately available in Action Proposal, Action Sign, Action Calendar, and Action Email. A signed contract in Action Sign automatically triggers a project in Action Planning and an invoice in Action Invoicing. A lead captured from your Action Link bio page flows directly into your CRM pipeline. A customer booking from Action Calendar syncs with your team schedule and triggers a confirmation email through Action Email. Nothing is siloed. Everything connects by design.
Every aicente tool includes native AI assistance. Drafting a proposal? The AI suggests pricing, writes section text, and formats your service items based on similar proposals in your history. Sending a follow-up email? The AI writes the message based on the contact's full activity timeline and the current deal stage. Managing your restaurant menu? AI generates item descriptions and suggests category organization based on your cuisine type. Building a waitlist? AI writes the launch announcement email and the referral incentive copy. The AI in aicente is not a chatbot add-on — it is woven into the core workflow of every action you take.
No Per-User Pricing Traps
Most business software charges per seat, which means your costs grow every time you add a team member. aicente is priced per workspace, not per user. Adding your entire team does not increase your monthly bill. The Pro plan covers unlimited users within a workspace, making aicente one of the most cost-effective platforms for growing teams who need powerful tools without the enterprise price tag.
Enterprise Security on Every Plan
aicente uses industry-standard encryption for all data at rest and in transit. Role-based access controls let administrators decide who can view contacts, send proposals, approve invoices, and access financial records. All e-signatures through Action Sign are legally binding under the ESIGN Act and eIDAS regulations. Payment processing through Action Payments is PCI-DSS compliant. Your data is always yours — export everything at any time in standard formats.
Built for Speed, Not Just Features
Setup time for most aicente tools is measured in minutes, not weeks. No consultants, no implementation projects, no lengthy training sessions required. The interface is designed for business owners and their teams — not for enterprise IT departments. If you can use a modern web application, you can use aicente. Most new users are productive with their first tool within the same business day they sign up, and fully onboarded across multiple tools within a week.
Trusted Across Industries
Restaurants & Food Service: Restaurant owners and multi-location food businesses use Action Menu to build digital menus with QR-code ordering, Action CRM to manage supplier relationships, Bulk Email to send weekly specials, and Action Payroll to manage staff wages — all without leaving aicente.
Real Estate & Property: Real estate agents use Action Realestate and Action House to list properties, Action Sign for offer documents and listing agreements, Action CRM to nurture buyer and seller leads, Action Calendar for showing appointments, and Action Proposal for buyer representation agreements.
Healthcare & Medical: Clinics and healthcare providers use Action Patient to manage patient records and appointment booking, Action Calendar for scheduling consultations, Action Sign for patient consent forms, and Action Compliance to maintain documentation standards required for regulatory audits.
Creative & Beauty Services: Tattoo studios, salons, and creative agencies use Action Design for client bookings and portfolio management, Action Calendar for appointment scheduling, Action Sign for client consent and service agreements, and Action Invoicing for session billing.
Construction & Trades: Contractors and trade businesses use Action Workshop to manage service listings and crew availability, Action Proposal for project quotes, Action Sign for contracts, Action Schedule for workforce management, and Action Invoicing for progress billing on long-running projects.
Transportation & Logistics: Limo companies, courier fleets, and delivery businesses use Action Limo or Action Dispatcher for bookings and route management, Action CRM for corporate account management, Action Sign for service agreements, and Action Invoicing for recurring billing.
About the aicente Platform
Is aicente suitable for businesses outside the US?
Yes. aicente supports multiple currencies, multiple languages, and international address formats across all tools. Action Payments supports over 30 currencies. The e-signature system complies with both US (ESIGN) and European (eIDAS) electronic signature regulations. Businesses from Turkey, UAE, UK, Canada, Australia, and across Europe and Asia use aicente daily for their operations.
Can I try aicente before committing to a paid plan?
Yes. The aicente free plan gives you access to all core tools with generous usage limits — no credit card required. Free plan users can manage up to 500 contacts in Action CRM, send up to 3 proposals per month, schedule unlimited calendar events, and use the AI writing assistant for up to 50 requests per month. Upgrading to Pro removes all usage limits and unlocks advanced AI features.
How does aicente handle my data if I decide to cancel?
Your data belongs to you. Before cancelling, you can export all data from aicente — contacts, deals, proposals, documents, invoices, and e-signature records — in standard formats including CSV, PDF, and JSON. After cancellation, your data is retained for 90 days in case you change your mind, then permanently and securely deleted from aicente servers per our data retention policy.
Is there an API for integrating aicente with other tools I already use?
Yes. The aicente REST API gives developers programmatic access to contacts, deals, proposals, events, invoices, e-signatures, and more. Webhooks notify your external systems of key events in real time — new contact created, proposal signed, payment received, appointment booked. Full API documentation with code examples is available at aicente.com/docs/api. Native Zapier and Make integrations are also available for no-code connections.
How does aicente compare to Salesforce, HubSpot, or other all-in-one platforms?
Unlike platforms built by acquiring separate products and bolting them together, every aicente tool is purpose-built to share data from the ground up. Information flows naturally between tools with no integration setup, the interface is consistent across all tools, and you never hit data-silo walls. One login, one subscription, one support team covers your entire tech stack. For small to mid-size businesses, aicente typically replaces 8-12 separate software subscriptions.
What kind of support does aicente provide?
All paid plans include email support with a response time commitment of 24 hours or less. Pro and Business plans include live chat support during business hours. Enterprise plans include a dedicated account manager and priority escalation. The aicente Help Center contains step-by-step guides for every feature, and the community forum lets users share workflows and best practices with thousands of other aicente businesses.
Get Started with aicente Today
Join thousands of businesses that have consolidated their operations onto the aicente platform. Sign up free at aicente.com — no credit card required, no implementation project, no training sessions. Your first tool is live within minutes, your whole operation is connected within days. When you are ready to grow, every aicente tool is already waiting for you in the same workspace, with the same data, under the same subscription. Build, fund, and deploy your business with AI on your side.