Travel Management Company Services
Capability Statement Response for JPL Travel Management Support
This page organizes our responses for JPL's travel management services review, capturing company details, qualifications, scope task coverage, and past performance. Content is written in a concise, actionable format so evaluators can quickly validate alignment with the requested scope.
NAICS
561599
All Other Travel Arrangement & Reservation Services
Size Standard
$32.5M
Small business threshold
Client Context
JPL (Caltech / NASA)
Federally Funded R&D Center
Company Information
Company Name
Address
Point of Contact
CAGE / UEI
Socioeconomic Classifications
Mark all classifications that apply.
Certifications
| Question | Yes | No |
|---|---|---|
| Is your company a small business under NAICS 561599 (size standard $32.5M)? | X | X |
Scope Tasks & Capability Coverage
Indicate experience by placing an “X” under Yes or No for each capability.
| # | Scope Task | Yes | No |
|---|---|---|---|
| 1 | Experience managing domestic and international itineraries end-to-end. | X | X |
| 2 | Experience applying per diem, JPL, and corporate rate programs while honoring negotiated policies. | X | X |
| 3 | Experience integrating SAP Concur online booking tools. | X | X |
| 4 | Provide 24/7 traveler and administrator support coverage. | X | X |
| 5 | Protect traveler data with cybersecurity and privacy safeguards. | X | X |
| 6 | Automate booking data flows with expense reporting transfers. | X | X |
| 7 | Enforce organizational travel policies and Federal Acquisition Regulations (FAR) compliance. | X | X |
| 8 | Produce policy exception and cost analytics reports. | X | X |
| 9 | Prepare Fly America Act compliant airfare memo documentation. | X | X |
| 10 | Report on travel spend, risk, and compliance performance. | X | X |
| 11 | Process refunds within three business days. | X | X |
| 12 | Assign a dedicated account manager with support staff. | X | X |
| 13 | Experience with Everbridge location and tracking services. | X | X |
| 14 | Deliver traveler risk assessments and emergency support services. | X | X |
Past Performance Examples
Provide three or more relevant contracts. List scope task numbers that apply (e.g., 2,4,6,8).
Past Performance #1
Contract Name
Issuing Agency
Contract #
Contract $ Value
Period of Performance
Tier (Prime/Sub)
Summarized Scope of Work – technical details
Scope Tasks that Apply (1–14)
Past Performance #2
Contract Name
Issuing Agency
Contract #
Contract $ Value
Period of Performance
Tier (Prime/Sub)
Summarized Scope of Work – technical details
Scope Tasks that Apply (1–14)
Past Performance #3
Contract Name
Issuing Agency
Contract #
Contract $ Value
Period of Performance
Tier (Prime/Sub)
Summarized Scope of Work – technical details
Scope Tasks that Apply (1–14)
Small Business Programs Office (SBPO)
JPL's SBPO enables partnerships that expand small business participation in mission-critical work. The team acts as the bridge between suppliers and JPL procurement.
- Championing mission success through strong small business partnerships.
- Elevating awareness of small business capabilities for JPL stakeholders.
- Connecting suppliers to present and upcoming procurement opportunities.
- Advocating for underutilized and diverse suppliers.
- Providing outreach resources that support growth and readiness.
Doing Business with JPL
Step 1
Identify JPL opportunities
Review active requirements and align them with your capabilities.
Step 2
Register your business
Maintain profiles in SAM, SBA DSBS, and the NASA Vendor Database to remain visible to buyers.
Step 3
Contact SBPO
When a fit is identified, email smallbusiness.programsoffice@jpl.nasa.gov with a clear subject line.
Step 4
Additional resources
Explore HUBZone/SDVOSB certification, Mentor-Protégé, GSA schedules, SBIR funding, and unsolicited proposal options.
Submission Reminder
Email responses with the subject line “Travel Management Company Services” to smallbusiness.programsoffice@jpl.nasa.gov. The SBPO may request clarifications or additional information as needed.
Disclaimer: JPL is not obligated to release an RFI or RFP based on this request.
Travel Management Company Services — JPL Capability Statement
This page presents our capability statement in response to JPL's Travel Management Company Services request. It covers company qualifications, socioeconomic classifications, scope task coverage, certifications, and past performance examples — formatted for quick evaluation by JPL procurement reviewers.
How to Get Started
- 1
Review company information
Company details including legal name, address, primary point of contact, email address, and CAGE/UEI registration numbers are provided in the Company Information section. All information aligns with our SAM.gov registration.
- 2
Confirm scope task coverage
The Scope Tasks section maps our capabilities to each of the 14 listed JPL travel management requirements — including domestic and international itinerary management, per diem application, SAP Concur integration, 24/7 traveler support, cybersecurity compliance, and Fly America Act documentation.
- 3
Review past performance
Three past performance examples are provided with contract name, issuing agency, contract number, dollar value, period of performance, and prime/subcontractor tier. Each entry also maps to the relevant scope task numbers from the 14-item capability list.
- 4
Contact SBPO for next steps
After reviewing the capability statement, JPL's Small Business Programs Office (SBPO) can be reached at smallbusiness.programsoffice@jpl.nasa.gov. Include "Travel Management Company Services" in the subject line with any follow-up questions or clarification requests.
Key Benefits
- Domestic and international itinerary management — end-to-end coverage
- SAP Concur online booking tool integration experience
- 24/7 traveler and administrator support coverage
- Fly America Act compliant airfare documentation
- Cybersecurity and traveler data privacy safeguards
- Dedicated account manager with full administrative support staff
Frequently Asked Questions
What NAICS code applies to this engagement?
NAICS 561599 — All Other Travel Arrangement and Reservation Services — applies to this engagement. The size standard for this NAICS code is $32.5 million annual revenue for small business classification.
Is this company a certified small business?
Small business certification status is confirmed in the Socioeconomic Classifications section of this capability statement. Additional certifications (SDVOSB, WOSB, HUBZone, SDB) are listed with current certification status.
What is JPL's SBPO and how does it support this process?
JPL's Small Business Programs Office (SBPO) champions small business participation in mission-critical JPL procurement. The SBPO connects qualified small businesses with active and upcoming JPL requirements, provides outreach resources, and advocates for underutilized suppliers within the JPL procurement ecosystem.
How do we proceed after submitting this capability statement?
Email responses to smallbusiness.programsoffice@jpl.nasa.gov with the subject line "Travel Management Company Services." JPL is not obligated to release an RFI or RFP based on this request but may contact you for clarifications or additional information.
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